A manager's ability to be successful and achieve results is contingent upon utilizing quality feedback from key constituents to focus development, leverage job-related strengths and counterbalance problematic development areas. 

This two-part experiential workshop helps participants understand the benefits of 360-assessments, one of the best measures of leadership and management effectiveness. Participants obtain an insightful report and begin development planning with SKILLSCOPE to chart their plans for growth. 

Upon completion of the assessment and course, each participant should be able to:

• Understand the purpose, process and benefits of management skills assessments
• Identify personal effectiveness in 15 key management skills areas including decision making, self management, interpersonal skills, influence, leadership, conflict resolution, risk-taking, and information management
• Identify the key components of a leadership development plan and resources to address needs
• Analyze SKILLSCOPE assessment results and integrate the feedback into personal development and action plans

This course counts as a required course toward the Management Development Certificate. It may also be taken individually without pursuing the certificate.

The courses in the Management Development Certificate suite are targeted for managers in particular job classifications. This course is open to

UCLA staff and faculty managers in roles with payroll titles classified at the following levels (including equivalent IT and academic classifications):

• Roles currently classified under the Career Tracks system:
  • MGR1 through MGR4
  • Professional 4 and 5
• Roles still classified under the pre-Career Tracks system:
  • MSP – all levels
  • PSS-5 through PSS-7 

(Note, roles classified at Career Tracks Supervisor/SUPV levels — i.e. job titles that end in SUPV 1 or SUPV 2 — are generally not eligible to take this course.)

Supervisors who are not classified at the levels above but who have attained the Supervisory Leadership Principles Certificate – Enhanced and the Supervisory HR Principles Certificate are also eligible to enroll.

Visit Management Development Certificate, for additional information.

Search for Upcoming Classes

Search the course title in the UC Learning Center. Use your UCLA Single-Sign On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.