L&OD Course Catalog
Managers & Supervisors
Activity Code:
LACCHR1254
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Continuous Improvement, Continuous Learning
This class teaches leaders how to enhance the effectiveness of their interactions by adapting approaches to people based on what they want to discuss and how they think people will respond. Meeting the needs of each individual, leaders can create stronger engagement and organizational results.
Managers & Supervisors
Activity Code:
LACCHR0382
Instructor:
Emily Tunteri
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
Belonging & Community, Collaboration, Communication, Continuous Improvement, Problem Solving, Stewardship
This course features a scenario-based exploration of employee and labor relations issues that can arise in a university setting. Participants explore thought-provoking and challenging workplace situations and are given practical guidance on how to address them at the University of California.
Managers & Supervisors
Activity Code:
LACCHR0381
Instructor:
Rejeana Mathis
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
This two-part experiential workshop helps participants understand the benefits of 360-assessments, one of the best measures of leadership and management effectiveness. Participants receive an insightful report and begin development planning with SKILLSCOPE to chart their growth plans.
All Staff & Faculty
Activity Code:
LACCHR1229
Instructor:
Karen Minero
Badges, Certificates, and Collections:
UC Competency:
Faculty, TAs and staff play a critical role in a student's university experience and are in a position to become aware of a student in distress. This presentation will help participants understand how to identify and assist students in need of assistance.
All Staff & Faculty
Activity Code:
Instructor:
Badges, Certificates, and Collections:
UC Competency:
Belonging & Community, Communication, Continuous Improvement
Networking is often recommended as a path toward career advancement, but how does one engage with others at networking events without making the experience transactional or feel insincere?
Managers & Supervisors
Activity Code:
LACCHR0773
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Collaboration, Communication, Continuous Improvement, Problem Solving, Stewardship
This course helps leaders build skills in handling chronic performance problems, including using effective interaction skills to conduct the performance problem discussion, provide ongoing support and feedback, and determine when to impose formal consequences.
Managers & Supervisors
Activity Code:
LACCHR1027
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Belonging & Community, Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving
While faculty are integral to the University goal of excellence in education, research and public service, administrative staff provide critical support for their efforts. This course is designed to help managers establish and foster sound working relationships with faculty.
Managers & Supervisors
Activity Code:
LACCHR1272
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Elective)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
An understanding of team development concepts can help supervisors and managers create cohesion and enhance effectiveness of their work groups. This self-paced course will cover understanding team-development and teambuilding concepts, diagnosing the level of team functioning, and other related topics.
Managers & Supervisors
Activity Code:
LACCHR0101
Instructor:
Angela DiBlasi
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Elective)
UC Competency:
Belonging & Community, Collaboration, Service Focus
This workshop helps participants build productive work relationships which optimize job performance. The focus is on developing an awareness of values, motivation, and strengths to create “win-win” work relationships through discussion, exercises, and self-assessments.
Managers & Supervisors
Activity Code:
LACCHR1253
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
Belonging & Community, Collaboration, Continuous Improvement, Service Focus, Stewardship
Trust is an instrumental component of great management. This course is designed to help managers understand the importance of trust to great leadership and to recognize how to build trust using trust drivers, authenticity in one’s interactions, and informal information sharing.
Managers & Supervisors
Activity Code:
LACCHR1266
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Collaboration, Communication, Continuous Improvement, Problem Solving, Stewardship
This self-paced course teaches skills to help leaders conduct effective improvement discussions, provide feedback and ongoing support, encourage others to take charge of improving performance, alter work habits, develop an improvement plan, and measure employee progress.
Managers & Supervisors
Activity Code:
LACCHR1230
Instructor:
David Fuller
Badges, Certificates, and Collections:
UC Competency:
Collaboration, Communication, Continuous Improvement, Problem Solving, Stewardship
Providing staff members feedback is key to good performance management. This class offers key information about giving feedback for correction and reinforcement and teaches a step-by-step how-to with skill practice time for giving the feedback employees need for job success and greater engagement.
Managers & Supervisors
Activity Code:
LACCHR-CUFF-WEB
Instructor:
David Fuller
Badges, Certificates, and Collections:
UC Competency:
Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving, Service Focus
Providing staff members feedback is key to good performance management. This one-hour self-paced shortened version of the full, live class provides a step-by-step how-to for giving employees the feedback they need for job success and greater engagement.
Managers & Supervisors
Activity Code:
LACCHR0512
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Required)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This class covers techniques for improving communication, with a focus on the relationship between supervisors and direct reports. Some areas the workshop focuses on include: understanding the communication process, IDing and resolving communication barriers, and practicing listening skills.
All Staff & Faculty
Activity Code:
LACCHR1166
Instructor:
Badges, Certificates, and Collections:
UC Competency:
Presentation visuals like PowerPoint can either help or harm your presentation, and for most presentations we see, it’s the latter. Too often, presentation visuals are an afterthought, a dumping ground for additional information, or notes just for the presenter. Participants will have an opportunity to enhance their visual thinking skills and apply visual thinking to the design process. This workshop will teach learners approaches and best practices for making sure their visuals enhance an audience’s engagement, understanding and appreciation of their presentation.
Managers & Supervisors
Activity Code:
LACCHR0272
Instructor:
Badges, Certificates, and Collections:
Supervisory HR Principles Certificate (SHRPC) (Required)
UC Competency:
Collaboration, Communication, Stewardship
The Fair Labor Standards Act is federal legislation that establishes certain minimum requirements for employees’ hours of work, wages, overtime and payroll records.
All Staff & Faculty
Activity Code:
Instructor:
Badges, Certificates, and Collections:
UC Competency:
Great presentations start with great content. How often do you get invited to meetings or presentations with a clear understanding of the intended purpose or outcome?
Managers & Supervisors
Activity Code:
LACCHR0347
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Change Agility, Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving, Stewardship
This course helps leaders leverage creative and analytical skills in order to help organizations identify and implement new approaches to problems and opportunities.
All Staff & Faculty
Activity Code:
LACCHR0113-TSS
Instructor:
Kelsey Duff
Badges, Certificates, and Collections:
UC Competency:
Service Focus
This class is for anyone who wants to develop a more effective approach to dealing with customers. A basic customer service philosophy will be discussed which helps participants develop a service orientation.
Managers & Supervisors
Activity Code:
LACCHR0505
Instructor:
Angela DiBlasi
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Required)
UC Competency:
Belonging & Community, Collaboration, Communication, Continuous Improvement, Problem Solving, Stewardship
This workshop trains supervisors on the signs and symptoms exhibited by employees experiencing work life stressors, emotional distress, and alcohol and/or drug abuse. Topics include how to effectively handle these situations and best assist employees exhibiting problem behaviors in the workplace.
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