Giving performance feedback is an important management responsibility. This self-paced course helps managers have the skills to conduct effective improvement discussions and provide feedback and ongoing support needed to improve performance. Objectives are to help leaders:

• Encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
• Prepare for and conduct successful improvement discussions.
• Handle specific challenges that might occur during such discussions.
• Foster morale and productivity by addressing performance and work-habit issues in a firm, fair, and consistent manner.

This course counts as an elective course toward the Management Development Certificate.

The course is open to UCLA staff and faculty managers in roles with payroll titles classified at the following levels (including equivalent IT and academic classifications):

• Roles currently classified under the Career Tracks system:
  • MGR1 through MGR4
  • Professional 4 and 5
• Roles still classified under the pre-Career Tracks system:
  • MSP – all levels
  • PSS-5 through PSS-7

(Note, roles classified at Career Tracks Supervisor/SUPV levels — i.e. job titles that end in SUPV 1 or SUPV 2 — are generally not eligible to take this course.)

Supervisors who are not classified at the levels above but who have attained the Supervisory Leadership Principles Certificate – Enhanced and the Supervisory HR Principles Certificate are also eligible to enroll.

Please contact learning@chr.ucla.edu with any questions regarding requesting exceptions to this eligibility scope.

Start Course

This self-paced course will open in the Bruin Learn Platform. Use your UCLA Single Sign-On ID to log in.