While faculty are integral to the University goal of excellence in education, research and public service, administrative staff provides critical support for their efforts. This course is designed to help managers establish and foster sound working relationships with faculty. Upon completion of this course, each participant will be able to:

• Describe the differing perspectives of faculty and staff and their impact
• Explain key principles for forming and maintaining productive partnerships
• Navigate situations that require flexibility and compromise from either partner
• Exhibit resilience and professional growth as a result of challenging interactions

This course counts as an elective course toward the Management Development Certificate. It may also be taken individually without pursuing the certificate.

The courses in the Management Development Certificate suite are targeted for managers in particular job classifications. This course is open to UCLA staff and faculty managers in roles with payroll titles classified at the following levels (including equivalent IT and academic classifications):

• Roles currently classified under the Career Tracks system:
  • MGR1 through MGR4
  • Professional 4 and 5
• Roles still classified under the pre-Career Tracks system:
  • MSP – all levels
  • PSS-5 through PSS-7 

(Note, roles classified at Career Tracks Supervisor/SUPV levels — i.e. job titles that end in SUPV 1 or SUPV 2 — are generally not eligible to take this course.)

Supervisors who are not classified at the levels above but who have attained the Supervisory Leadership Principles Certificate – Enhanced and the Supervisory HR Principles Certificate are also eligible to enroll.

Visit Management Development Certificate for additional information.

Search for Upcoming Classes

Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.