L&OD Course Catalog
Managers & Supervisors
Activity Code:
LACCHR1272
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Elective)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
An understanding of team development concepts can help supervisors and managers create cohesion and enhance effectiveness of their work groups. This self-paced course will cover understanding team-development and teambuilding concepts, diagnosing the level of team functioning, and other related topics.
Managers & Supervisors
Activity Code:
LACCHR0101
Instructor:
Angela DiBlasi
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Elective)
UC Competency:
Belonging & Community, Collaboration, Service Focus
This workshop helps participants build productive work relationships which optimize job performance. The focus is on developing an awareness of values, motivation, and strengths to create “win-win” work relationships through discussion, exercises, and self-assessments.
Managers & Supervisors
Activity Code:
LACCHR1253
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
Belonging & Community, Collaboration, Continuous Improvement, Service Focus, Stewardship
Trust is an instrumental component of great management. This course is designed to help managers understand the importance of trust to great leadership and to recognize how to build trust using trust drivers, authenticity in one’s interactions, and informal information sharing.
Managers & Supervisors
Activity Code:
LACCHR-CUFF-WEB
Instructor:
David Fuller
Badges, Certificates, and Collections:
UC Competency:
Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving, Service Focus
Providing staff members feedback is key to good performance management. This one-hour self-paced shortened version of the full, live class provides a step-by-step how-to for giving employees the feedback they need for job success and greater engagement.
Managers & Supervisors
Activity Code:
LACCHR0512
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Required)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This class covers techniques for improving communication, with a focus on the relationship between supervisors and direct reports. Some areas the workshop focuses on include: understanding the communication process, IDing and resolving communication barriers, and practicing listening skills.
All Staff & Faculty
Activity Code:
LACCHR0113-TSS
Instructor:
Kelsey Duff
Badges, Certificates, and Collections:
UC Competency:
Service Focus
This class is for anyone who wants to develop a more effective approach to dealing with customers. A basic customer service philosophy will be discussed which helps participants develop a service orientation.
Managers & Supervisors
Activity Code:
LACCHR1255
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Required)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This self-paced course provides delegation techniques and illustrates the importance of the skill and how it boosts employee engagement. It is designed for all who are new to delegation as well as those who already do it well and want to build on those skills.
All Staff & Faculty
Activity Code:
LACCHR0070
Instructor:
Darlene Mininni
Badges, Certificates, and Collections:
UC Competency:
Belonging & Community, Collaboration, Communication, Continuous Improvement, Problem Solving, Service Focus
Need info here
Managers & Supervisors
Activity Code:
LACCHR1259
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory HR Principles Certificate (SHRPC) (Required)
UC Competency:
Belonging & Community, Collaboration, Communication, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This self-paced course examines the importance of supervisors considering equity, diversity, and inclusion while carrying out the varied HR tasks that are part of every supervisor’s role. Learners are guided through practical ways to act on the concepts shared in the course.
Managers & Supervisors
Activity Code:
LACCHR1092
Instructor:
David Fuller
Badges, Certificates, and Collections:
UC Competency:
Continuous Learning, Problem Solving, Service Focus
Need summary
Managers & Supervisors
Activity Code:
LACCHR0346
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This workshop is designed to help managers understand what employee engagement is, and, through practical application, create an engaging, motivating work environment that positively impacts bottom-line results and strengthens employee morale.
Managers & Supervisors
Activity Code:
LACCHR0350
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Required)
UC Competency:
Change Agility, Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
Influential Leadership is designed to help leaders get their good ideas heard, accepted, and enacted. Leaders learn influencing strategies and how to package ideas to gain the commitment of even the most skeptical employees and other managers.
All Staff & Faculty
Activity Code:
Instructor:
Badges, Certificates, and Collections:
UC Competency:
Change Agility, Collaboration, Communication, Continuous Improvement, Problem Solving, Service Focus
Design thinking is a framework for idea-creation and implementation, characterized by empathy with ‘users,’ an appreciation for failure, and a “prototyping culture."
Managers & Supervisors
Activity Code:
LACCHR0527
Instructor:
David Fuller
Badges, Certificates, and Collections:
Supervisory Leadership Principles Certificate (SLPC) (Required)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This course provides an overview of the many facets of supervision, including developing supervisory effectiveness; the role of UCLA supervisors, five functions supervisors perform; identifying / working with key UCLA resources; and ways to assess one’s own current individual supervisory strengths.
Managers & Supervisors
Activity Code:
LACCHR0527-TSS
Instructor:
David Fuller
Badges, Certificates, and Collections:
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This self-paced webinar version of the Intro. to Sup. course provides an overview of many facets of supervision including developing supervisory effectiveness; the role of UCLA supervisors, five functions of supervisors; IDing / working with UCLA resources; and assessing one’s supervisory strengths.
All Staff & Faculty
Activity Code:
LACCHR1202
Instructor:
Rejeana Mathis
Badges, Certificates, and Collections:
UC Competency:
Communication, Continuous Learning, Mission & Vision Focus, Service Focus
This class is designed to help participants increase their effectiveness in managing staff in a remote environment. Upon completion of this, attendees will have: determined how to leverage opportunities and challenges with remote management, translated performance management principles for distance, and created a plan to foster connection in a virtual environment
Managers & Supervisors
Activity Code:
LACCHR0343
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Mission & Vision Focus, Problem Solving, Service Focus
This course focuses on leaders’ crucial role in initiating change in the workplace. Leaders learn, among other skills, how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes.
Managers & Supervisors
Activity Code:
LACCHR1270
Instructor:
David Fuller
Badges, Certificates, and Collections:
Management Development Certificate (MDC) (Elective)
UC Competency:
Belonging & Community, Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
In this self-paced course, managers obtain the tools and skills to diagnose, coach, and reinforce behaviors that support their team’s growth and development including enhancing team effectiveness by IDing and eliminating conditions that preventing it from achieving high levels of performance.
All Staff & Faculty
Activity Code:
LACCHR0366
Instructor:
Rejeana Mathis
Badges, Certificates, and Collections:
UC Competency:
Change Agility, Collaboration, Communication, Continuous Improvement, Continuous Learning, Mission & Vision Focus, Problem Solving, Service Focus, Stewardship
This course is designed to help participants develop a winning relationship with their manager that is respectful, beneficial for the organization, and professionally rewarding for all.
All Staff & Faculty
Activity Code:
LACCHR1194
Instructor:
Rejeana Mathis
Badges, Certificates, and Collections:
UC Competency:
Communication, Continuous Improvement, Problem Solving, Service Focus
This workshop is designed to help participants make their best contribution in any position. Star performers have a strong sense of their strengths, are committed to ongoing improvement, and collaborate with colleagues to pursue work goals.
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