In this self-paced course, managers obtain the tools and skills to perform three primary responsibilities that support their team’s growth and development – diagnosing, coaching, and reinforcing. The objectives of this course are to help leaders:

• Understand the various stages of team development and assess in what stage their team currently operates
• Enhance their team’s effectiveness by identifying and eliminating conditions that are preventing it from achieving high levels of performance
• Implement tactics and provide coaching to help enable their team to operate efficiently and cohesively
• Create an environment in which team members are moved to strive harder to realize the potential of the team 

This course counts as a elective course toward the Management Development Certificate. It may also be taken individually without pursuing the certificate.

This course is open to UCLA staff and faculty managers in roles with payroll titles classified at the following levels (including equivalent academic classifications): 

• Roles currently classified under the Career Tracks system:
  • MGR1 through MGR4
  • Professional 4 and 5
• Roles still classified under the pre-Career Tracks system:
  • MSP – all levels
  • PSS-5 through PSS-7

(Note, roles classified at Career Tracks Supervisor/SUPV levels — i.e. job titles that end in SUPV 1 or SUPV 2 — are generally not eligible to take this course.) 

Supervisors who are not classified at the levels above but who have attained the Supervisory Leadership Principles Certificate – Enhanced and the Supervisory HR Principles Certificate are also eligible to enroll.

For additional information, see the Management Development Certificate.

Search for Upcoming Classes

Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.