Activity Code:
LACCHR0070
Instructor:
Darlene Mininni
Badges, Certificates, and Collections:
UC Competency:
Belonging & Community, Collaboration, Communication, Continuous Improvement, Problem Solving, Service Focus
Audience:
All Staff & Faculty
Location:
TBD
Estimated Duration:
Need duration
Frequency:
Course Fee:
No fee
This workshop helps participants prepare for, constructively handle and prevent difficult conversations. Participants learn to guide conversations to productive results by improving their ability to listen, empathize and identify mutually beneficial solutions.
Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.