Activity Code:
UC-PMC-COMELEC1-LA
Instructor:
Badges, Certificates, and Collections:
UC People Management Certificate (Elective)
UC Competency:
Audience:
Managers & Supervisors
Location:
Self-paced e-course
Estimated Duration:
31 minutes
Frequency:
Always available
Course Fee:
No fee
It's vital to maintain open, effective communication when working on a team. However, it's all too easy for teams to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings in teamwork, cause unnecessary conflict, keep others from having their say, and prevent collaboration.
In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective team leadership is about listening too. So you'll also learn about some active listening techniques that can help you be a better listener when managing teams.
This is a one of the elective courses under the Communication category for the UC People Management certificate.
Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.