Activity Code:
UC-PMC-PERF7-LA
Instructor:
Badges, Certificates, and Collections:
UC People Management Certificate (Required)
UC Competency:
Audience:
Managers & Supervisors
Location:
Self-paced e-course
Estimated Duration:
35 minutes
Frequency:
Always available
Course Fee:
No fee
In this course, you will learn to:
- Distinguish between the roles of manager and coach
- Distinguish between feedback and coaching
- Recognize reasons supervisors avoid coaching
- Identify benefits of coaching for supervisors and employees • Recognize best practices to ensure an effective and successful coaching experience
- Apply the GROW performance coaching model
- Use the Skill/Will Matrix to determine opportunities for performance improvement
- Recognize opportunities for employee development
- Identify three types of employee development
- Identify manager, employee, and organizational roles in the development partnership
Coaching for Performance and Development is the seventh course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job. It is recommended you take the series in order.
Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.