Activity Code:
UCPERF0002
Instructor:
Badges, Certificates, and Collections:
UC People Management Certificate (Elective)
UC Competency:
Audience:
Managers & Supervisors
Location:
Self-paced e-course
Estimated Duration:
40 minutes
Frequency:
Always available
Course Fee:
No fee
This course provides an approach to respond to conflict in a constructive way. Participants will understand the nature of conflict, learn techniques to become more self-aware and learn a process to address workplace conflict in a manner that moves both parties forward.
Learning Outcomes
In this course, participants will:
- Understand the nature of conflict
- Learn to be more self-aware and to manage emotions to foster a constructive team/working environment
- Use tips and techniques to address workplace conflict in a manner that moves both parties forward
This is a one of the elective courses under the Communication category for the UC People Management certificate.
Search the course title in the UC Learning Center. Use your UCLA Single Sign-On ID to log in. If you do not see the course listed, it may still be in the process of being scheduled. Email learning@chr.ucla.edu for assistance.