General Information and Questions
- For general inquiries (i.e., questions about process, policy, training, communications), please email the HRITSO program team at hritso@it.ucla.edu(link is external)
System Support Requests
- For system-specific support questions or issues, please contact IT Services using one of the following:
- ServiceNow Portal: https://ucla.in/436n7hs
- Email: help@it.ucla.edu
- Phone: 310-267-HELP (4357)
- Examples of system-specific support inquiries include:
- Software System Support (Bugs/Issues)
- Logon/Access Issues
- System Unavailable or Unresponsive
- Other Technical Support
Access Requests
To be granted access and specific functionalities for one or all of the systems below, please work with your CAO, HR leadership, and/or DSAs to determine if you should be provisioned a specific DACSS function code for your department or organization.
Once provisioned by your DSA, you are encouraged to refer to the following resources before working in the new systems.
